Do your management plans include the effective use of people skills? Do you get the responses you expect when dealing with others?
This presentation is about the human side of leadership and how a leader or manager can become a catalyst in an organization to make a difference.
49% of the members from the Canadian Federation of Independent Business say that shortage of qualified labour was one of the most important issues they face. Learn what Managers are doing about it.
Participants will learn on how to focus on 3 areas to strengthen their leadership capacity:
1. Interpersonal skills and working relationships
- How Managers are developing connections with others
- How Managers are moving from hard line authority to people-oriented leadership
- How supportive Managers are linked to increased productivity and positive impact on the bottom line
2. Leading in a world of generational differences
- How Manager capitalize on the diverse qualities and characteristics of contributing members
- How Managers strengthen their communications with Zoomers, Gen X and Gen Y staff and co-workers
- How Managers recognize different perspectives and unique work styles, in order to motivate employees
3. Fundamental principles to obtain enthusiastic co-operation in order to lead people
rather than manage things
- How managers use the power of positive thinking
- How to give honest, sincere appreciation
- How managers recognize the value of using employees’ names
This presentation also includes interactive exercises.